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"Auditors love a paper trail! I receive a daily report via e-mail that I can print out and keep on file for my upcoming audits."

Jim Leonard
C & D Technologies, Director of IT Business Applications

OVERVIEW

C&D Technologies Inc. (NYSE: CHP), is a leading supplier of products for reserve power systems, electronic power supplies and material handling systems. During power outages, C & D Technologies helps their customers maintain critical operations of telecommunications, data transmission, infrastructure computer systems and utilities. They have over 20 factories and facilities worldwide.

CHALLENGE

As a publicly traded company, C & D Technologies has been greatly impacted by Sarbanes-Oxley (SOX) regulations – especially their lean IT department. They knew that in order to comply with the regulations they were going to need more efficient user management, monitoring, and reporting.

C & D Technologies uses the AS/400 and System i5 platform to run their MAPICS[ERP] system for financial data because the platform doesn’t require a lot of maintenance. But with only one system operations manager, plus a programmer analyst acting as a back-up operator, the company wasn’t in compliance. SOX auditors insist on a separation of duties and a credible paper trail. An IT audit raised a red flag that the back-up system operator had unlimited access and change rights to objects on the production system.

The IT department needed a solution that would enable the programmer analyst to continue working efficiently as the back-up operator, while reducing the number of powerful profiles. In addition, they needed to provide the documentation and audit trail required for SOX compliance.

SOLUTION

C & D Technologies found exactly what they needed from PowerTech. After installation, they passed their first SOX audit with flying colors.

The C & D Technologies solution included the following PowerTech product:

Authority Broker — Meets audit requirements by managing and monitoring IT staff's access to production systems, and protects critical corporate assets. The “switch profile” feature of Authority Broker enables users to switch to higher authorities as needed, and the product audits all of their actions, while limiting the number of powerful users.

RESULTS

For C & D Technologies, PowerTech delivered:

Detailed compliance reports that track IT staff activity and log to a secure audit journal so they cannot be modified. Management now can easily review object-level changes and sign off on reports that can be kept on file for SOX auditors.
Enhanced security with no compromise in productivity. Management can specify when and how users exercise powerful authority.
A solution that solved the SOX “separation of duties” requirement without increasing headcount.
A flexible solution that allowed C & D to customize reports and alerts to work within the company’s existing communications protocols – including sending alerts to managers’ mobile devices.

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